Keeping our families updated has always been a priority at Kids Klub. Each year, we encourage parents to sign up to be alerted if Kids Klub will be closed, delay, or close early due to weather or other unforeseen circumstances. You may have heard that the service we have used in the past, Rhode Island Broadcast Association (RIBA), is no longer sending out text or email alerts. After much research, we will be using the Procare Parent Engagement app to contact our families in the event of an emergency. This app is developed by Procare, the child care software program that we already use each day.
At this time, we will only be using this app to send out notifications and text messages.
This app has many features and options that we are excited to explore in the future, however, to ensure we are using this new technology to its full potential, we will only be using this app to send out messages / alerts. Our Kids Klub staff will not be monitoring this app every day, please do not use the app to send messages about schedule changes, absences, or for questions about the program.
How do I get the app?
You will receive an email from Procare with a unique 10-digit code and instructions on how to download and log into the app. We will be using the email address we have on file – if we do not have your preferred email address, please update your child’s record. This email will be sent to the address that we have on file on 11/15/24.
How do I reach my child’s Kids Klub site?
Continue to email or call your child’s Kids Klub site directly or talk with the staff at pick up or drop off. You can find your child’s Kids Klub site information at https://kidsklubri.com/locations.
Who do I contact with questions about setting up my account in the Procare app?
Contact our Home Office team directly at info@kidsklubri.com. Please include the site name and child’s name in your email. Please be advised that if you have children in other Kids Klub or Dr. Day Care locations, you may need extra assistance setting up your Procare account.
Thank you in advance for your understanding as we begin using this new program!
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